“…If you drive a car, I’ll tax the street, If you try to sit, I’ll tax your seat. If you get too cold, I’ll tax the heat…” Taxman, The Beatles This being pay-the-taxman-week, you might be interested to learn how some municipalities are making it easier for residents to pay utility bills and residential…
I like money. The smelly, dirty, green stuff that you put into your wallet every morning before leaving the house. Plastic also has a special place in my well used wallet. But today, more and more people are making mobile payments (often called virtual wallets by in-the-know smartphone users). Mobile payment is an alternative to…
The amount of online research and blogs about marketing to Boomers, Gen X and Gen Y is overwhelming. Yet, some marketers seem to understand how to talk the generational talk, and others just don’t. While I’m not an expert on generational marketing, my business is marketing, so I’ve thought about, and read a lot about…
After a nice Valentine dinner with my wife, my mind wandered back to business. Occupational hazard, I guess. I began thinking about earlier Valentine’s days, when I was just beginning my career and dinner out on this holiday was a special treat we saved for. That led me to think about how I started in…
As an entrepreneur and part of the Boomer generation, the One Big Thing that drives me is fear of failure. I’d like to think that’s what drives any successful business person. But I’ve learned that’s not necessarily true for Generation X (30 to 40-something years old) and Generation Y (20s and 30s). Today’s workplace is…
I’m a big proponent of a positive work/life balance. When I got married I was also carving out the future of my career. One of the things my wife and I agreed upon was that we would always take time to enhance our personal life together and balance it with our work life. We agreed…
Winning in business today is the game of three: 1. Using social media as part of your communication tool box 2. Incorporating new technology into the equation 3. Making sure your business is up to speed and that you understand how to best use 1 and 2 In some ways, it’s a tougher game. Just…
We’re always seeking ways to do outstanding work and stay connected with our Customers. In fact, we’ve decided our second resolution for 2012 is Taking Communication to the Next Level to Amaze Our Customers. And by the way, our employees are considered Customers too, since they are the first line of communication to the community,…
Making business resolutions is no different than making personal resolutions. For any resolution to stick it should be: 1. Specific 2. Measurable 3. Actionable 4. Realistic 5. Time bound 6. Written down Let me give you an example. In 2012, Shamrock has specifically resolved to expand the ways in which we communicate with our customers.…
When I started my career, I worked for a very successful entrepreneur who always enjoyed the social side of the business. He would throw an office party to share success with the group and show his feelings of appreciation for his employees. One thing he said to me, though, struck me as a little off…