Fish!
(Based off John Christensen’s philosophy modeled after the Pike Place Fish Market)
Each of us has immense potential to create positive change. We have to harness that mindset and let the contagion spread.
Play
Cultivate a curious mind.
Create a joyful, fun and enthusiastic mindset for everything you do.
Be There
Life is full of distractions.
Make a conscious effort to prioritize who’s in front of you and be present in the conversation.
Make Their Day
Simple gestures make a big impact.
When you brighten someone’s day, you leave a positive and memorable impression.
Choose Your Attitude
Positivity is contagious.
Your energy affects everyone and everything. Who you want to be and what impact you have is a deliberate choice.
Raving Fans!
(Based off the extraordinary business book by Ken Blanchard and Sheldon Bowles)
We don’t believe in doing the bare minimum or simply meeting expectations. We’re all about going above and beyond in all we do, especially for our customers.
Deliver Plus One
Decide. Discover. Deliver.
We’ve created a detailed system for gathering feedback from employees and customers alike. This proactive process helps us see where we excel and identify what needs improvement. Embracing that input, we celebrate the good and realign as necessary to help us improve every day.
40 Ways to Create
Make a Difference
Affect Change
Combining all our cultural programs, we’ve curated a list of ways to implement these initiatives into our daily lives. This is how we make success happen for our employees, partners and clients—by spreading the awesomeness.
No. 31
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No. 4