Sep 29, 2011
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Digital Marketing
And you thought it would be easy
Ask any social marketing consultant what the number-one no-no is on Facebook, and he'll likely tell you it's “broadcasting” your messages instead of providing fans with relevant content and engaging on a continual basis. (See #2, below.)
Think about your personal page and things you post that get the most attention. We generally share things we find funny, interesting or useful with our friends. According to social media experts, it's best to punch it up and not to automate everything on your page. It's nice to 'set and forget,' but there's risk involved. The biggest risk is that Facebook places low-priority on auto-published content.
Unlike traditional advertising, such as a promotional TV ad, businesses can't create a Facebook page and just let it run its course. Facebook is a hungry beast and requires feeding 3 or 4 times a day. It needs to be updated and monitored constantly.
Many businesses suffer from Ludditeness (Adverb: the act of not wanting to manage the latest technology). Simply stated, we don't know how to evaluate the effectiveness of our Facebook page. Facebook Insights (http://www.facebook.com/FacebookAds/posts/10150166025703417) is a powerful analytical tool that can help any business evaluate the effectiveness of its Facebook presence. Try it. You may like it.
Sometimes, in the rush to put up a Facebook page we forget Marketing 101: Be consistent with your message. Information on your Facebook page, your blog post, your email marketing campaign, direct mail, etc., should be geared to helping you build your brand; identifying what your company stands for, so that your friends, fans, business associates, and customers can pick you out from your competitors.
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