Bob’s family-first mindset guides all that he does: The fearless founder of Shamrock celebrates and supports people in a manner that makes people feel good about themselves – and what they accomplish. He’s a mentor, strategist, problem solver, confidant, entrepreneur, civic do-gooder. An adventurous spirit, Bob has no reservation about exploring uncharted waters, which explains his nautical prowess – and his business success.

“HOW’M I DOING?” This week’s post is one Bob developed in 2011. In this post Bob discusses why it’s critically important to get client feedback regarding the work you’re doing for them. Because what you don’t know can actually hurt you… and your business.

During his three terms as New York’s mayor, Ed Koch was known for asking just about everyone, “How am I doing?” Koch tackled a problem head-on, asking that dreaded question, and expecting an honest answer. He was known to immediately address an issue before it became a major problem. Koch was one of the most…

REFLECTIONS ON CHANGE. Reflecting on the past and seeking change is common in the New Year. Bob reflects on changes at Shamrock.

Change is inevitable, in business and in life. Actually, change in business is good since it’s a reflection on growth and movement, which, I believe, are two things that keep a business vital and poised for sustainability. Since 2010 we at Shamrock have seen lots of change. First, spurred on by a lagging economy, Shamrock,…