I’ve been with the same mobile provider for 20+ years; and I’ve used the same brand of soap for as long as I can remember. I guess it’s fair to say I’m a brand loyalist. A recent article in Entrepreneur magazine addressed the issue of whether such brand loyalty is a dying trend. It cited…
After enjoying a relaxing holiday weekend in NE Ohio, we can’t help but reflect on all that we have to be thankful for—and to think about how we can help the people of Houston who are dealing with aftermath of Harvey. If you haven’t yet donated, or if you’d like to give to a national…
If you have kids then you already know: Back-to-school season is upon us. As my family has been busy shopping, organizing, and preparing to get back on a regular everyday schedule, it’s got me thinking about routine and its many benefits. Many of us have a morning routine that we follow. Whether that includes journaling,…
In July 2015, we ran this blog about integrated marketing—and now, two years later, the argument for integrating multiple channels as part of a strategic marketing effort still rings strikingly true. As digital media channels continue to become more pervasive, we need to incorporate those touches along with off-line connections, to make solid, memorable brand…
Digital advertising has hit its stride—and shows no signs of slowing down. As consumers, it feeds our desire for on-demand information; and as advertisers, digital channels deliver instant gratification through real-time feedback. Unlike the old days of launching campaigns and waiting on outcomes, modern digital advertising provides campaign tracking and results that help us to…
I was channel surfing last night and landed on ESPN’s 30 for 30 segment about basketball coach John Calipari. While I’m not a Kentucky fan, I do respect coaches who connect with their players and help them realize their potential. Calipari is a master motivator with an incredible command of the game. That was my…
In today’s noisy, busy digital world, the workplace has grown increasingly loud. In response, we’ve desensitized ourselves to everyday distractions by tuning out and zoning in. And in doing so, we’ve changed the way in which we communicate, often losing sight of the value of simply listening. Listening remains one of the most important elements…
What an amazing fundraising effort: 8 candidates. 10 weeks. $584,000 earned for LLS. This past weekend at the Renaissance Cleveland Hotel, The Leukemia & Lymphoma Society (LLS) 2017 Man and Woman of the Year campaign wrapped up at the annual Gala event. Supported by my incredible team, we raised $81,477 for LLS, and in doing…
Most of us agree that it feels good when someone we’ve just met makes it a point to remember and greet us by name. That personal connection is the warm and fuzzy foundation of the latest industry buzzword: ABM, or Account Based Marketing. ABM is the practice of targeting individual prospect/customer accounts, as opposed to…
It feels good to be in control—or at least, to have a handle on things within your reach. But that kind of security isn’t always in the cards. If you or someone you love has been diagnosed with cancer, then you get it: A cancer diagnosis is a line-drive foul ball that you didn’t see…