IS LOVE ALL YOU NEED? In honor of Valentine’s Day, Bob offers some thoughts on how to maintain good relationships with customers and employees.
In any relationship actions often speak louder than words. Sometimes it’s easier to say “I care” than to show you care. For example, losing a customer is always difficult. Sometimes the loss happens through change: a business acquisition, a change in direction, or a change in personnel. That’s why, at Shamrock we follow the rule…Details